SyllabusWebCTPaper TopicsSpeaker QuestionsCourse LecturesWhat is a Health Care Manager? Pertinent Questions Key Definitions Manager's Roles Critical Thinking Skills Changing Health Care SystemsKey Classical ConceptsClient Centered ManagementEthics Business EthicsLegal IssuesTechnologyStrategic PlanningArticle Review FormFirst Article AnswersUpdated Article Review FormCase Study Analysis FormCase Study One--Paid to Make Decisions--Textbook Pages 161-162Case Study Two--The Troublesome Professional--Textbook Pages 163-164Case Study Three--The Employee-Retention Committee Meeting--Textbook Pages 360-362Case Study Four--A Matter of Motivation: The Delayed Promotion--Pages 386-387Case Study Five--Charting a Course for Conflict Resolution: "It's A Policy" -- Textbook Pages 387-388Case Study Six--The Department's "Know-It-All" -- Textbook Pages 422-424Case Study Seven--With Friends Like This--Textbook pages 491-492Case Study Eight--House Episode Analysis--see link below. House Episode Group Project
Technology--the true teacher of patience...