Wednesday
Facilitation is a process designed to achieve a common goal utilizing effective communication and neutrality.

Thursday
Facilitation is a process of group interaction and problem solving coordinated by a neutral person through motivation and thought that accomplishes a common vision while nurturing a positive experience.



Powerpoints

Introduction
Steps to Success
Listening Skills
Architecture of Participation
Trust
Whole System Approaches
The Power of Groups
Values and Ethics
Putting It All Together
Questions