Melody L. Wollan
600 Lincoln Avenue, Lumpkin Hall 3625
Charleston, IL 61920
(217) 581-6034, mlwollan@eiu.edu
Ph.D., Management University of Nebraska (Dec. 2002)
Specializing in Organizational Behavior, Human Resource Management, Organizational Theory, and Gender and Communication
Dissertation: “Separation at work: How organizational members respond to exiting employees”. Available through Dissertation Abstracts International Section A: Humanities & Social Sciences, Vol 63(11-A), 2003. pp. 4013.
Chair: Steven M. Sommer; Committee Members: Fred Luthans, Douglas R. May, Kathleen Krone
Master of Business Administration Gonzaga University (1997)
B.S.B.A. Mgmt & Organizational Behavior Central Washington University (1993)
Professional in Human Resources (PHR), Society for Human Resource Management-Human Resource Certification Institute (SHRM-HRCI), since December 2004 and recertified until December 2010
August 2005 – present Eastern Illinois University (Charleston, IL)
Assistant Professor
Human Resource Management (BSBA, MBA), Current Issues in Human Resource Management (Staffing, BSBA), Organizational Behavior and Group Dynamics (MBA), Management and Organizational Behavior (BSBA)
March 2003 – July 2005 Touro University International (Cypress, CA)
Assistant Professor
HRM and advanced HRM (MBA/BSBA), Principles of Leadership (BSBA), Strategic Leadership (MBA), Contemporary Micro-Organizational Behavior (PhD), Org Communication (PhD), Org Studies I (PhD), Dissertation Proposal Seminar (PhD)
January 2000 – May 2002 Clemson University (Clemson, SC)
Visiting Lecturer
Personnel Management (BSBA), Organizational Behavior (BSBA)
August 1997 - December 1999 University of Nebraska (Lincoln, NE)
Instructor (Full Teaching Responsibilities as a Graduate Teaching Assistant)
HRM, Organizational Behavior, Principles of Management (BSBA)
Exit transitions and managing employees in termination situations, turnover, social identity and social comparison processes, information and feedback seeking behavior
Grünhagen, M., Dorsch, M., & Wollan, M. L. (2008). Recall of autobiographical memory: A longitudinal analysis of franchisee experts. International Entrepreneurship and Management Journal, 4(1), 19-33 .
Wollan, M. L., Sully de Luque, M. F., & Grünhagen, M. (forthcoming January 2009). Motives for helping: Exploring cultural influences on extra-role behavior. Multinational Business Review. Accepted March 2008.
Wollan, M. L. (under review, submitted Oct 2008). Using the LINE®: Integrating economic indicators in the advanced human resource management classroom. Special Issue of Western Journal of Human Resource Management.
Sully de Luque, M. F., Sommer, S. M., & Wollan, M. L. (in revised data collection). A test of the influence of indirect inquiry as a feedback seeking strategy: Finding what you need without directly asking. Submitting to Education and Psychological Measurement.
Wollan, M. L., & Sommer, S. M. (in revisions). Employee exits: Rites and rituals of leaving an organization. Submitting to Human Relations.
Wollan, M. L., & Sommer, S. M. (in revisions). Turnover as a transition: An organizational separation and exit transition model. Submitting to Human Resource Management Review .
Kendrick, S. K., & Wollan, M. L. (2009, March). Identifying pre-retirees for bridge employment: Factors that influence post-retirement employment decision. Named Distinguished Paper on Conference Theme. Paper accepted for presentation and proceedings at the North American Management Society Conference, Chicago, IL.
Acker, K., & Wollan, M. L.(2008, October). Organizational citizenship motives and targets of organizational citizenship behaviors. Proceedings and Paper presented at the Institute of Behavioral and Applied Management Conference, Orlando, FL. In S. Scott (Ed.),Proceedings of the Institute of Behavioral and Applied Management, 16, TBD. Presentation Slides
Kendrick, S. K., & Wollan, M. L. (2007, October). Working after retirement: Why do they do it? Best Paper in HR Division Award. Proceedings and Paper presented at the Institute of Behavioral and Applied Management Conference, Reno, NV. In S. Scott (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 15, 1-20. Presentation Slides
Wollan, M. L., & Dallas, L. (2006, October). Using TurningPoint in the business classroom: Immediacy of feedback of learning. Proceedings and Paper to be presented at the Institute of Behavioral and Applied Management Conference, Memphis, TN. In S. Scott (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 14, 309-314. Presentation Slides
Muretta, R., Jr., & Wollan, M. L. (2005, October). The sources of self-efficacy in the organizational environment. Proceedings and Paper presented at the Institute of Behavioral and Applied Management Conference, Scottsdale, AZ. In W. Harman (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 13, 143-152. Manuscript form of Abridged Proceedings
Wollan, M. L. (2005, October). The impact of coworker transitions: How exiting employees influence others. In M. L. Wollan (Chair), Organizations in motion: Impact of labor force transitions. Proceedings [Abstract] and Symposium presented at the Institute of Behavioral and Applied Management Conference, Scottsdale, AZ. In W. Harman (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 13, 34-37. Manuscript form of Abridged Proceedings
Wollan, M. L. (2004, July). Shared identity with coworkers who leave: Identifying impacted employees. Paper presented at the European Group for Organizational Studies (EGOS) Colloquium, Ljubljana, Slovenia. EGOS 2004 Abstract
Wollan, M. L., Peterson, S., & Grünhagen, M. (2003, October). Extra-role behaviors considered cross-culturally: Examining German and U.S. approaches to rewarding performance. Proceedings [Abstract] and Paper presented at the meeting of the Institute for Behavioral and Applied Management, Tampa , FL. In L. Ross (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 11, 162. IBAM 2003 Abstract; Presentation.
Sully de Luque, M. F., Sommer, S. M., & Wollan, M. L. (2003, August). The question of seeking: Assessing multiple feedback seeking strategies. Presented at the Academy of Management Conference, Seattle, WA. AoM 2003 Abstract
Wollan, M. L., & Sommer, S. M. (2003, April). Saying farewell: Management as a performance art. Proceedings and presented at the Western Academy of Management Conference, Palm Springs, CA . In T. Mayes (Program Chair), Proceedings of the 44th Western Academy of Management [CD], 048POB.pdf. Presentation
Wollan, M. L., & Sommer, S. M. (2002, March). Parting takes time: An organizational separation and exit transition model. Proceedings [Abstract] and presented at the Industrial Organizational/Organizational Behavior (IOOB) Graduate Student Conference, Tampa, FL. Presentation
Brown, D. W., & Wollan, M. L. (2001, May). After the pink slip: Whom do you call? Men and women's networking strategies. Proceedings and presented at Eastern Academy of Management, New York, NY. In P. Bacdayan (Ed.), Proceedings of the Eastern Academy of Management, 38, 278 – 281. EAM 2001 Proceedings
Wollan, M. L. (2000). Commitment as a communicative process: Using communication boundary management when disclosing private information at work. Proceedings and presented at IBAM, San Diego, CA. In M. L. Wollan (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 8, 465 - 472. IBAM 2000 Proceedings; Presentation
Wollan, M. L. (1999). Career development for employees at risk of the glass ceiling's impacts: A commitment perspective for human resource professionals. Proceedings and presented at IBAM, Annapolis , MD. In E. Portugal (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 7, 374 – 379.
Brown, R. A., & Wollan, M. L. (1998, August). When rewards determine trust: Mediating effects of the relationship between heterogeneity and trust . In S. M. Sommer & J. P. Daly (Co-Chairs), The impact of trust on interpersonal behaviors. Symposium conducted at the meeting of the Academy of Management, San Diego, CA.
Wollan, M. L. (1998). An examination of managerial succession planning in action - in good times and in bad times. Proceedings and presented at IBAM, Orlando , FL. In E. Portugal (Ed.), Proceedings of the Institute of Behavioral and Applied Management, 6, 382 - 386.
Wollan, M. L., Condon, C., Middlebrooks, A., & Sparks, G. (2008, October). Career mapping I: Surviving the dissertation and getting your first academic appointment. Invited panelist at the Institute of Behavioral and Applied Management Conference, 16, Oct 2-4, Orlando, FL.
Wollan, M. L. (chair), Luca, A., Kendrick, S., & Wollan, M. L. (2005, October). Organizations in motion: Impact of labor force transitions. Symposium at the Institute of Behavioral and Applied Management Conference, 13, Oct 6-8, Scottsdale, AZ. Manuscript form of Abridged Proceedings
Wollan, M. L. (chair), Humphreys, J., Sherman , H., Sosik, J., Grünhagen, M., & Rowley, D. (2004, October). Moving from conference paper to journal article: Strategies for success as an author and developing a reputation as a good reviewer. Panel of Journal Editors, presented at the Institute of Behavioral and Applied Management, 12, October 21-23, Providence, RI. Presentation
Smith, B. L. (chair), Stark, E., Poppler, P., Hopkins , P., & Wollan, M. (2003, October). The missing business case for diversity: Should HR professionals explore new alternatives? Panel and proceedings [Abstract] presented at the Institute of Behavioral and Applied Management, 11, October 23-25, Tampa, FL.
Robbins, T., & Wollan, M. L. When coworkers leave: How perceptions of justice influence employee information seeking behavior. Working paper, data collected; in revisions. Submission planned to Journal of Organizational Behavior.
Global Leadership and Organizational Effectiveness (GLOBE) Phase 3 U.S.A. Country Co-Investigator (CCI). Data collected January – June 2007.
Wollan, M. L. (1995). Beyond expectations: Are customers delighted by your product or service? Donald W. Fogarty International Student Paper Competition (APICS) First Place , Part-time Graduate Student, Region X.
Wollan, M. L. (1993). Service industries can use manufacturing theories and techniques in the next stage of the industrial revolution. Donald W. Fogarty International Student Paper Competition (APICS) Second Place, Full-time Undergraduate Student, Region X.
Dr. Michael Garmon, The relationship between organizational learning, culture, image, identity, and identification: An empirical study (completed 12/2004), Doctoral Dissertation, Touro University International.
Dr. Beverly Downey, Unity of command: Impacts of multiple supervisors in cross-functional working environments (completed 2/2005), Doctoral Dissertation, Touro University International.
Dr. Sharon Kendrick, Bridge employment: Making the connection with pre-retirees' needs, wants and goals (completed 6/2007), Doctoral Dissertation, Touro University International.
Dr. Larry Banks, TUI. Brick, click, or brick and click? A comparative study on the effectiveness of content delivery modalities for working adults. Chair: Dr. Greg Herbert; Committee: Dr. JD Eveland, Dr. Melody Wollan (completed 3/2004).
Dr. Robert Muretta, TUI. Exploring the four sources of self-efficacy. Chair: Dr. Suzanne Peterson; Committee: Dr. Melody Wollan, Dr. Charles Russell (completed 9/2004).
Dr. Ken Sherman, TUI. Eldercare and workplace productivity: An adaptation analysis. Chair: Dr. Kendra Reed; Committee: Dr. Melody Wollan, Dr. Raj Singh (completed 3/2005).
Dr. Jack Hughes, TUI. Inherited trust: The influence of felt trustworthiness on trust in a third party. Chair: Dr. William Cohen; Committee: Dr. Melody Wollan, Dr. Angela Young (completed 2/2006).
Kathryn Acker. EIU. Motives and targets of organizational citizenship behavior. Spring 2007.
BSBA:
Organizational Behavior
Principles of Management
Principles of Supervision
Management and Organizational Behavior
Principles of Leadership*
Human Resource Management^
Current Issues in Human Resource Management
Employee Staffing and Development
Advanced Human Resource Management: Compensation and Governance*
Human Resources and the Law*
Capstone in Human Resource Management*
Strategy and Policy
MBA:
Organizational Behavior and Group Dynamics**
Strategic Leadership*
Human Resource Management^
HR Selection, Training and Development*
Advanced Human Resource Management*
International Business
PhD:
Research in Management*
Contemporary Micro-Organizational Behavior*
Organizational Communication*
Dissertation Proposal Seminar*
Organizational Studies I*
*distance education format
**tradiational and also teleconferencing/video course with traditional and off-site location classes simultaneously on a rotating semester schedule
^both distance education and traditional format
if not marked, taught in traditional environments only
In Distance Education format:
• Developed course materials and supervised sections of BSBA courses managed by two to three graduate assistants
• Developed course materials and coordinated six to ten core faculty (PhD) in BSBA and MBA level courses
Average teaching ratings (on a 5.0 scale, 33 “traditional” sections), 1997 - 2002, 2005 - 2007
Category “Overall”: 4.54
Instructor prepared: 4.76 Instructor availability: 4.64 Instructor interest/enthusiasm: 4.76 Material up to date and relevant: 4.63 Instructor's apparent knowledge: 4.74 Effective communication skills: 4.56 Syllabus stated expectations: 4.69 Encourages/interests students in topics: 4.53 Effective class time: 4.67 Positive interaction in class: 4.49 Instructor responsive to students: 4.64 Justice of grading practices: 4.35
Average teaching ratings (on a 5.0 scale, 39 on-line sections: 22 HR sections [6 MBA, 16 BSBA]; 17 PhD sections), 2003-2005
Category “Overall”: 4.60 (BSBA = 4.73; MBA = 4.67; PhD = 4.41)
Professor is knowledgeable: 4.71 Course challenged me intellectually: 4.65 Professor was responsive: 4.70 Topics coordinated and logical: 4.62 Professor was accessible: 4.69 Materials and cases relevant to course objectives: 4.62 Course relevance to my educational goals: 4.66 Reading material was useful: 4.57
EIU Technology and Resources Brown-Bag Workshop Presenter (using Tablet PC for grading papers and TurningPoint in the classroom), October 2007
SHRM-HRCI Professional in Human Resources (PHR; operational and technical aspects) Re-Certification, March 2007; 3 year certificate valid January 2008-December 2010
EIU CATS Training for Advanced Use of Turning Point Technology, Sept 2006
Guest Speaker, Lumpkin College of Business and Applied Sciences, Faculty Brown Bag, EIU, “Using TurningPoint in the Classroom: Finding Value in the Immediacy of Feedback of Learning ”, April 2006
Guest Speaker, Kappa Omicron Nu, Eastern Illinois University, “Interviewing: Preparation, Presentation, and Performance”, March 2006
EIU Faculty Development Workshop: “Safeguarding Private Information”, October 13, 2005
EIU Faculty Development Workshop: “ Testing and Grade Submission” , September 27, 2005
SHRM E-Learning Course (1.25 recertification hours), “Title VII: Forty Years After ” by Mary-Jane Sinclair, August 2005
New Faculty Orientation, Eastern Illinois University, August 17-18, 2005
HR.com's Web-Cast: “IBM Global Human Capital Study 2005”, May 2005
HR.com's Web-inars: “Risk on the Rise: Discrimination and Harassment in the Workplace”, and “Ten Steps to Creating a Performance-Driven Culture”, March 2005
SHRM-HRCI Professional in Human Resources (PHR; operational and technical aspects) Certification, December 2004; 3 year certificate.
Guest Lecturer, Retail Marketing (Marketing 474), Southern Illinois University-Edwardsville, “Human Resource Best Practices for Retailing”, Feb 2004, March 2006
Adjunct Faculty, Graduate Program, MBA 5000 International Business, Webster University, October – December 2002
Adjunct Faculty, Adult and Graduate Studies, Mgmt 2023 Principles of Supervision, Southern Wesleyan University, November 2002
Guest Lecturer, Retail Marketing (Marketing 425), Clemson University, “Human Resource Best Practices for Retailing”, May 2002
Guest Speaker, Delta Sigma Pi, “ More than Just a Job: Planning and Developing a Career ”, February 2001 Presentation Slides
Member of Clemson University 's South Carolina Focus Tour for new faculty May 15-19, 2000 visiting industry and Clemson outreach sites throughout the state
Participated in the Office of Teaching Effectiveness and Instruction Workshop led by Dr. Wayne Patterson on “Enriching Classroom Discussion ”, January 2000, Clemson University
Coordinator for the 1998-99 College of Business Teaching Forum, University of Nebraska-Lincoln
Enrolled (earned “A”) in 3 credit seminar “Becoming an Excellent Teacher in a Business School ” led by Dr. William Walstad (Economics Education Professor, UNL), Fall 1997
Participated in the Teaching and Learning Center 's Graduate Student Teaching Workshops, August 1997, August 1998, Fall 1999
Academy of Management 1997 - present
Society for Human Resource Management 1992 - present
American Psychological Association 2004 - present
Society for Industrial/Organizational Psychology 2002 - present
Institute of Behavioral and Applied Management 1998 - present
Immediate Past President Oct 2007 - October 2009
President Oct 2005 - Oct 2007
Program Chair, Vice-President Oct 2003 - Oct 2005
Division Co-chair, Student Papers Oct 2001 – Oct 2003
Proceedings Editor & Board Member Oct 1999 – Oct 2001
National Board Member, PhD student Representative 1998 - 1999
Human Resource Association of East Central Illinois 2005 - present
Western Academy of Management 1998 - 2004
Midwest Academy of Management 1998 - 2000
International Communication Association 1998 - 2001
American Production and Inventory Control Society 1992 - 2004
Editorial Review Boards:
Journal of Behavioral & Applied Management (1999-present)
Journal of Leadership and Organizational Studies (2008-present)
Ad hoc Reviewer:
Journal of Managerial Issues 2000-2005
Journal of Small Business Management 2003-2005
Career Development International 2004-2006
Academy of Management
Reviewer 2003 - 2006
Eastern Academy of Management
Reviewer 2001, 2002
Recognized as an Outstanding Reviewer 2001
Western Academy of Management
Reviewer 1999 - 2006
Session Chair 1999
Doctoral Consortium 1998
Junior Faculty Consortium 2003
Local Arrangements Committee 2003
International Western Academy of Management
Reviewer 2000, 2002
Midwest Academy of Management
Doctoral Consortium 1998, 1999
Institute of Behavioral and Applied Management
Reviewer 1998 - 2003, 2005 - 2008
Discussant 1998 - 1999, 2001, 2003, 2006 - 2007
Session Chair 1999 - 2001
Panelist/Facilitator 2003 - 2005, 2008
EIU Honors College Mentor to Presidential Scholar, 8/06 - present
EIU SHRM Chapter, Co-Adviser, August 2005 - May 2008
National Association of Women MBA’s Case Competition Judge, October 2007
EIU University Committees:
EIU Intercollegiate Athletic Board, August 2008-August 2009
EIU Honors Council, Lumpkin College of Business and Applied Sciences Representative, August 2006 - May 2009
EIU Achievement and Contribution Awards Committee, August 2008-November 2008
EIU Textbook Rental Service Advisory Committee, August 2006-May 2008
EIU School of Business Committees:
Graduate Committee, August 2008-August 2010
Technology and Resources Committee, August 2006-May 2008
Chair of Technology and Resources Committee, September 2007-May 2008
Student Issues Committee, August 2005 - May 2006
EIU School of Business Search Committees:
OB/HR Faculty Search Committee, April 2007 - April 2008
Finance Faculty Search Committee, August 2006 - February 2007
Law Faculty Search Committee, January 2006 - April 2006
Strategy/International Faculty Search Committee, August 2005 – December 2005
CBA TUI Training Coordinator for New Faculty and Graduate Assistants, October 2003 – July 2004
Chair (CBA, TUI):
Human Resource Management Course Review Committee, 5/05
General Management Course Review Committee, 6/04 – 4/05
PhD Course Materials Review Committee, 11/03 - 2/04
Management Curriculum Sub-committee Evaluation, 8/03 – 4/04
Committee member (CBA, TUI):
Marketing Course Review Committee, 6/04 – 6/05
HR Certification, 11/04 – 3/05
BSBA Curriculum Assessment Committee, 3/04 – 9/04
PhD Curriculum & Student Assessment Committee, 3/04 – 9/04
PhD Curriculum Evaluation, 9/03-12/03
Served as a College of Business representative on the Clemson University Study Skills Web site, September 2000 – December 2002
Grade Appeals Faculty Committee, Department of Management, University of Nebraska-Lincoln, August 1998 - May 2000
2009 Distinguished Paper Award for Conference Theme, North American Management Society/Midwest Business Administration Association, sponsored by Irwin/McGraw-Hill, Inc.
Faculty Research Grant, School of Business, Eastern Illinois University: 2008 ($750), 2007 ($750), 2006 ($1050)
2008 Outstanding Graduate Faculty Mentor Nominee, Eastern Illinois University
2007 Achievement and Contribution Award in Service, Eastern Illinois University
2007 Faculty Excellence Award in support of Non-traditional Students, School of Continuing Education, Eastern Illinois University
2007 Human Resource Management Division Best Paper, Institute of Behavioral and Applied Management
2007 Outstanding Service Award, School of Business, Eastern Illinois University (with professional development grant of $900)
2006-2007 Lumpkin College of Business and Applied Sciences, Technology Planning, Implementation and Evaluation (PIE) Grant ($2,955) [first author]
2006 “Excellence in the Use of Technology” Award, Eastern Illinois University, Lumpkin College of Business and Applied Sciences
2006 Eastern Illinois University, School of Business, Outstanding Teaching Award (with grant for professional support $1,000)
2004 GetEducated.com's “ Best Distance Learning Graduate Schools, Business and Management 2004”, recognizing Touro University International's HR graduate program for regionally accredited universities offering on-line programs [ranked 4th] (at the time, I was the only HR faculty member in 2003 - Feb. 2004).
2006, 2004, 2002 Who's Who Among America's Teachers Award
2001 Eastern Academy of Management, Outstanding Reviewer
2000 Certificate of Recognition for Contributions to Students, Parents Association and the Teaching Council of the University of Nebraska-Lincoln
1997 Graduated in the Top 5 of MBA class (of 30)
1997 Beta Gamma Sigma Induction, Gonzaga University
1997 - 1999 Assistantship - Annual stipend and full tuition remission, University of Nebraska
1995 First Place, Part-time Graduate Student, Region X of APICS paper competition
1993 Second Place, Undergraduate Student, Region X of APICS paper competition
1991 - 1993 Mayoral Appointment, Beautification Commission, City of Ellensburg, Washington
1989 - 1993 Presidential Scholarship Award (Full Tuition/Fees), Central Washington University
1998 - 1999 Nebraska [political] Party Lincoln, NE
Director of Business Services
• Provided support to the Executive Director and State Chairman with debt structuring, staffing, payroll for 31 employees, budgeting (annual contributions of $400,000), account and office management, supervised five business interns (assistants), prepared financial reports for Federal Election Commission, Nebraska Accountability and Disclosure Commission, State Central Committee, and other internal statements as needed, served as Business Manager for Midwest Leadership Conference 1999 with all financial support for registration , contracts, insurance, and related vendor agreements.
1995 - 1997 Internet Xpress, Inc. Colville, WA
Business Manager
• Provided assistance to an internet service provider (ISP) with 800 customers, sales of $200,000, in all facets of small business start up and development - strategic planning, marketing strategy, resource and operational allocation, providing client billing services, prepared financial statements, assisted with transition of partner buyout/ownership orientation.
1996 - 1997 Washington Department of Corrections Airway Heights, WA
Clerk Typist 2/Special Management Unit
• Prepared daily unit roster, assisted Hearings Clerk (CT3), typed from notes and recorded dictation unit reports, memos, letters, inmate reports, clerical support to 30 unit staff members, maintained unit statistics and prepared monthly report.
1994 - 1996 Wells Fargo Bank (First Interstate) Spokane, WA
Loan Administrative Representative - Audit Clerk Dealer Banking
• Prepared daily, monthly loan volume tallies, spreadsheet analysis as directed by Dealer Center Manager or V.P., audited, funded, and booked dealer contracts, input credit applications, maintained end-user support on computer system in office, telephone customer and dealer assistance, computed and funded dealer reserves.
1993 - 1994 Norwest Financial Coeur d' Alene, ID
Credit Manager
• Reviewed credit applications, made loan, sales finance decisions, solicited loans, credit card and other financial services, presented sales finance programs to dealers, collected accounts, maintained cash drawer for branch.
1991 - 1993 CWU Conference Program Ellensburg, WA
Marketing Apprentice (9/92-6/93); Registration Assistant (5/92-9/92); Registration Apprentice (2/91-5/92)